Community Connect

Report. Connect. Improve.

Your voice. Your community. Your future. Community Connect is the free, citizen-facing side of FTN Platform — a direct way to report issues, follow their progress, and see what's happening across the places you live.

Features

Everything you need to report and follow through.

Report Issues Easily

Take a photo, describe the issue, and submit — reporting a problem takes minutes, not phone calls.

Pin the Exact Location

Attach a precise map location to every report, so there's no ambiguity about where the issue is.

Connect With Your Community

See what your neighbours are reporting and stay informed about what's happening around you.

Your Data is Protected

Reports are handled with privacy in mind from the ground up — more in the Privacy section below.

Track Progress Over Time

Every report is tracked from submission to resolution, so you can see what happened next.

Share & Make an Impact

Share reports and outcomes with your community to help others see the impact of speaking up.

How It Works

From spotting an issue to seeing it resolved.

Capture

Take a photo of the issue.

Describe

Explain what the issue is.

Location

Pin exactly where it is.

Review

Check the details before sending.

Submit

Send the report.

Track

Follow its progress over time.

Resolved

See the issue marked fixed.

Benefits

Why people use Community Connect.

For You

  • Report an issue in minutes, from your phone
  • Know exactly where your report stands, without chasing anyone for updates
  • See a record of everything you've reported

For Your Community

  • See what neighbours are reporting nearby
  • Understand which issues are already known and being tracked
  • Help build a shared, accurate picture of what your community needs
Privacy

Your data is protected end-to-end.

Your Data is Protected

Reports are handled with privacy safeguards built in from the start.

End-to-End Encryption

Report data is encrypted in transit between your device and our systems.

You Stay Anonymous

You can report many issues without attaching your identity to them.

We Never Share Personal Data

Your personal information is never sold or shared for marketing purposes.

Full details will be published in our Privacy Policy once finalized.

Screenshots

What the app looks like.

Reference screens from the approved product design — the app's final production build may vary in detail, but this is the real reporting flow: capture an issue, follow it in the activity feed, check its details, and see the community dashboard.

Community Connect splash screen with the app logo and a New Report button
Splash Screen
New Report form with issue type, photo attachments, and location fields
Report Form
Activity feed listing recent community reports with status labels
Activity Feed
Report details screen showing a road pothole report with photo, location, and status
Report Details
Mobile dashboard showing total reports, active reports, and resolution rate
Dashboard
Community Connect web dashboard showing total reports, active reports, verified issues, resolution rate, a reports-over-time chart, and a reports-by-category breakdown

The same reports, viewable on the web — total reports, trends over time, and category breakdowns.

Frequently Asked Questions

Common questions about Community Connect.

How does it work?

You capture a photo of the issue, describe it, pin its location, and submit — your report is then tracked from submission through to resolution, and you can follow its status at any time.

Is my data safe?

Report data is encrypted in transit, and you're never required to share more personal information than a report needs. See the Privacy section above for details, and our Privacy Policy for the full picture once it's published.

Do I need an account?

Many issues can be reported without an account. Creating a free account lets you track your reports over time and follow their progress.

Get Community Connect

Community Connect is currently in active development. App store availability will be announced here and through our official channels.

Coming Soon — Google Play Coming Soon — App Store

Want early access or updates? Get in touch.